{"ai_json_enabled":true,"answer":"Pacific can interview the people who handle calls, draw the current and desired flow, configure the approved platform and test normal, busy, unanswered and after-hours scenarios. The mapping should document business numbers, opening hours, departments, overflow rules, after-hours messages, holidays, remote workers, priority callers, failover and the reports managers need.","category":"Call Flow Reception and Multi-Site Communications","category_slug":"call-flow-reception-and-multi-site-communications","confidence":"curated_from_approved_public_brain","created_at":"2026-06-24T11:18:44+00:00","daily_publish_cap":3,"date_published":"2026-06-24","display_date":"2026-06-24","drip_status":"published_seed","freshness_warning":"Business hours, licences, supported models, spare-parts availability, product specifications, service coverage and lead times can change. Confirm current details directly with Pacific Telephone & Data.","id":"qa-00099-how-can-calls-be-shared-across-several","image_ids":["pacifictd_b4e892f7_022","pacifictd_b4e892f7_025","pacifictd_b4e892f7_023"],"json_url":"/answer/how-can-calls-be-shared-across-several-offices-or-locations.json","last_updated":"2026-08-03T11:18:44+00:00","public_disclaimer":"This Digital Twin is based on approved public business knowledge. Site conditions, compatibility, final scope, pricing, scheduling and support coverage must be confirmed directly before decisions are made.","publish_status":"published","published_at":"2026-06-24T11:18:44+00:00","question":"How can calls be shared across several offices or locations?","question_intent":"process","rss_enabled":true,"rss_pub_date":"Wed, 24 Jun 2026 11:18:44 +0000","schema_enabled":true,"site_key":"pacific-telephone-data","slug":"how-can-calls-be-shared-across-several-offices-or-locations","source":"approved_public_brain","source_record_ids":["cea38cd11ba6b4ff","3636b83b8d9a1b53","06640dc9066809b1","b151c02b57601af9","6ff4be895f7852d8","6c298980b92132fd","be36bfc1809091d6","47527956244254b4","302280f47b014caa","15188bb32cd337a0"],"source_type":"pacific_curated_seed_v7","source_urls":[],"status":"published","tags":["Call Flow Reception and Multi-Site Communications","Pacific Telephone & Data","approved public knowledge"]}