Public Q&A

Can an on-premise system continue operating if the internet fails?

NEC On-Premise Phone Systems · 2026-06-09

On-premise systems may remain suitable for organisations with established workflows, reliable equipment and features that are difficult or expensive to reproduce in a cloud service. An on-premise NEC system keeps the main call-control platform at the customer’s site. It can support detailed call routing, reception workflows, handsets, voicemail and connected services without placing every function in a cloud subscription.

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