Public Q&A

How do you decide whether our setup actually needs an SBC?

VoIP Security and Session Border Controllers · 2026-09-01

Whether you need an SBC depends on how your voice traffic is arranged. It’s particularly useful when you connect SIP trunks, use cloud voice services, have remote workers, or run multiple voice systems across network boundaries. Pacific can assess your phone and network design to determine if an SBC or other controls are appropriate and to configure the solution as part of the communications project. An SBC helps control and protect voice traffic at the boundary between systems or networks. If you proceed, we’ll tailor the design to your current setup and security needs, and provide a plan for deployment and ongoing support. Details such as scope and timelines will be confirmed directly with Pacific.

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Use this answer as a practical starting point. Current scope, specifications, compatibility, availability, pricing, timing and next steps should be confirmed directly with Pacific Telephone & Data where they affect a decision.

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