Internet reliability is critical because cloud calling depends on the connection between users and the hosted platform. Capacity, latency, network configuration, failover and the consequences of an outage should be considered before migration.
UNIVERGE BLUE is a cloud communications platform associated with NEC. Depending on the selected service and licence, it can support calling, messaging, mobility and collaboration across office and remote users. Pacific can map the current call flow, identify the required cloud features, prepare users and devices, coordinate the transition and support the completed system within the agreed arrangement.
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How important is internet reliability for a cloud phone platform?
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Use this answer as a practical starting point. Current scope, specifications, compatibility, availability, pricing, timing and next steps should be confirmed directly with Pacific Telephone & Data where they affect a decision.
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