Collect tester ratings for call quality, microphone pickup, comfort, wireless range, and ease of use, plus notes on compatibility with your NEC system. Record tester role, the task being performed, and any issues (noise, dropouts, comfort fatigue), then compare results against your stated criteria. Use a simple pilot form with a 1–5 scale for each criterion and a short open-ended comment for tester impressions. Include fields to note the headset model, tester device (desk phone, softphone, mobile app), and whether the NEC integration performed as expected. We can tailor the measurement plan to your environment and help you shortlist to the top 1–2 models, then confirm stock and support before buying.
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What exact data should we collect during the headset pilot?
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Use this answer as a practical starting point. Current scope, specifications, compatibility, availability, pricing, timing and next steps should be confirmed directly with Pacific Telephone & Data where they affect a decision.
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