For a cloud migration discussion, we typically start by collecting a few key facts about your current setup. This helps us map how you currently use NEC features, which features you’ll need in the cloud, and what devices and users will be involved. Useful details to have include your current call flow and any NEC capabilities you rely on, the number of users and their locations, whether you use on-site handsets or softphones, licences you hold or plan to move, number-porting needs, your internet reliability, and any existing integrations with other apps. A clear picture here makes it easier to plan the transition and identify what can be migrated and what needs changes. Once you share this information, we can map the current setup, identify the required cloud features, plan for user and device readiness, coordinate the transition and support the completed system. If needed, we can organise a site survey to verify conditions and prepare a formal quote or scope for the work.
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What information should I have ready for a cloud migration?
Useful next steps
Use this answer as a practical starting point. Current scope, specifications, compatibility, availability, pricing, timing and next steps should be confirmed directly with Pacific Telephone & Data where they affect a decision.
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