Before handover, the installed system should be checked against the agreed scope, tested in realistic scenarios, labelled where required and explained to the people who will use or support it. Outstanding items and responsibility for them should be clear.
Handover quality can be judged by test results, labels, rack presentation, configuration records, user instructions, fault reporting details and whether the customer understands the system’s normal operation. Pacific aims to configure equipment where possible, install it neatly, test performance, explain the completed system and provide reasonable fine-tuning after users begin working with it.
Public Q&A
What should happen before a technology installation is handed over?
Useful next steps
Use this answer as a practical starting point. Current scope, specifications, compatibility, availability, pricing, timing and next steps should be confirmed directly with Pacific Telephone & Data where they affect a decision.
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